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Education

Master of Science in Human-Computer Interaction

Indiana University

AUGUST 2017 - MAY 2019

Bachelor of Technology in Information and Communications Technology

SEAS - Ahmedabad University

AUGUST 2013 - MAY 2017

Skills

Qualitative Research

User Interviews

User Study Design

Ethnographic Research

Contextual Inquiry

Cultural Probes

Heuristic Evaluation

Focus Groups

Quantitative Research

Surveys

Eye Tracking

CogTool

Experiment Design

Statistical Analysis

Design

Persona

Brainstorming/Ideation

Affinity Mapping

User Journey Map

Storyboarding

Wireframing

Rapid Prototyping

Information Architecture

Site Map

Usability Testing/

Multilingual Usability Testing

Adobe Xd

InVision Studio

Sketch

Adobe InDesign

Adobe Illustrator

Balsamiq

Technology and Programming

Data Structures & Algorithms

C/C++

HTML5

CSS3

Python

R

Latex

Arduino

Raspberry Pi3

Tableau

MATLAB

Experience

UX Researcher

Google Cloud AI

AUGUST 2019 - Current

  • Working on 3 strategic Google Cloud AI/ML products to define the vision of the product and contribute to application concept development

  • Responsibilities include conducting, analyzing, communicating the research and proposing actionable recommendations

  • Collaborating and communicating with key stakeholders including PM, engineering, UX team, Customer support and marketing team

Graduate Research & Teaching Assistant

Indiana University

AUGUST 2017 - MAY 2019

  • Developed & proposed a self-management strategy (hypothesis) for the undiagnosed or under-recognized disease Vulvodynia using UX research methodologies and data analysis.

  • Generated different visualizations like 3D code Cloud, co-occurrence graph and various other statistical graphs to better understand the symptoms & cure of the disease using Dedoose software.

  • This research was presented at the CHI conference in 2019.

UX Research & Design Intern

City of Boston

JUNE 2018 - AUGUST 2018

  • Recommendations to improve the User experience of the Boston government website after conducting Multilingual Usability Test.

  • Generated visual representation of the Boston gov data using ESRI software.

  • Conducted survey to improve the user experience of the legal documents for the Diglossia community in Boston.

UX Researcher & Designer

Management Performance Hub

AUGUST 2018 - APRIL 2019

  • Researched and designed Indiana data hub website improving the content discoverability.

  • Conducted market analysis, user research, wireframes, usability testing, style guide, user interface designs and interactive prototype.

Product Design Intern

Luminati Clothing Co.

JANUARY 2017 - APRIL 2017

  • Designed and prototyped Smart wearable garments.

  • Got qualified for the ‘MakeFashion’ in Canada. 

  • Presented to facilitate design thinking methodology in schools and integrate new technologies for the social cause on behalf of Intel.

Projects

Screenless Typing - USER Labs

JANUARY 2019 - APRIL 2019

  • Designed and prototyped keyflow navigation (screenless typing) concept for Blind Visually Impaired (BVI) users.

Home Security System - Internet of Things

OCTOBER 2016 - NOVEMBER 2016

  • Using a face recognition algorithm to scan the visitor's face, verify the identity and send it over to the owner of the house.

© 2020 Designed by Rachana Solanki

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