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Education

Master of Science in Human-Computer Interaction

Indiana University

AUGUST 2017 - MAY 2019

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Bachelor of Technology in Information and Communications Technology

SEAS - Ahmedabad University

AUGUST 2013 - MAY 2017

Skills

Qualitative Research

User Interviews

User Study Design

Ethnographic Research

Contextual Inquiry

Cultural Probes

Heuristic Evaluation

Focus Groups

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Quantitative Research

Surveys

Eye Tracking

CogTool

Experiment Design

Statistical Analysis

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Design

Persona

Brainstorming/Ideation

Affinity Mapping

User Journey Map

Storyboarding

Wireframing

Rapid Prototyping

Information Architecture

Site Map

Usability Testing/

Multilingual Usability Testing

Adobe Xd

InVision Studio

Sketch

Adobe InDesign

Adobe Illustrator

Balsamiq

Technology and Programming

Data Structures & Algorithms

C/C++

HTML5

CSS3

Python

R

Latex

Arduino

Raspberry Pi3

Tableau

MATLAB

Experience

UX Researcher

Google Cloud AI

AUGUST 2019 - Current

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  • Working on 3 strategic Google Cloud AI/ML products to define the vision of the product and contribute to application concept development

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  • Responsibilities include conducting, analyzing, communicating the research and proposing actionable recommendations

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  • Collaborating and communicating with key stakeholders including PM, engineering, UX team, Customer support and marketing team

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Graduate Research & Teaching Assistant

Indiana University

AUGUST 2017 - MAY 2019

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  • Developed & proposed a self-management strategy (hypothesis) for the undiagnosed or under-recognized disease Vulvodynia using UX research methodologies and data analysis.

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  • Generated different visualizations like 3D code Cloud, co-occurrence graph and various other statistical graphs to better understand the symptoms & cure of the disease using Dedoose software.

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  • This research was presented at the CHI conference in 2019.

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UX Research & Design Intern

City of Boston

JUNE 2018 - AUGUST 2018

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  • Recommendations to improve the User experience of the Boston government website after conducting Multilingual Usability Test.

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  • Generated visual representation of the Boston gov data using ESRI software.

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  • Conducted survey to improve the user experience of the legal documents for the Diglossia community in Boston.

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UX Researcher & Designer

Management Performance Hub

AUGUST 2018 - APRIL 2019

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  • Researched and designed Indiana data hub website improving the content discoverability.

  • Conducted market analysis, user research, wireframes, usability testing, style guide, user interface designs and interactive prototype.

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Product Design Intern

Luminati Clothing Co.

JANUARY 2017 - APRIL 2017

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  • Designed and prototyped Smart wearable garments.

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  • Got qualified for the ‘MakeFashion’ in Canada. 

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  • Presented to facilitate design thinking methodology in schools and integrate new technologies for the social cause on behalf of Intel.

Projects

Screenless Typing - USER Labs

JANUARY 2019 - APRIL 2019

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  • Designed and prototyped keyflow navigation (screenless typing) concept for Blind Visually Impaired (BVI) users.

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Home Security System - Internet of Things

OCTOBER 2016 - NOVEMBER 2016

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  • Using a face recognition algorithm to scan the visitor's face, verify the identity and send it over to the owner of the house.

© 2020 Designed by Rachana Solanki

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